Privacy Policy

Welcome to Varkemi ("Company", "we", "us", "our"). We operate the website varkemi.com and the Varkemi games club located in Dhaka, Bangladesh. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

Please read this policy carefully. If you disagree with its terms, please discontinue use of our website and services.

1. Information We Collect

We may collect the following types of information:

• Personal Identification Information: Name, email address, phone number, date of birth (collected during membership registration or booking).
• Contact Information: Messages and correspondence submitted via our contact form.
• Usage Data: IP address, browser type, pages visited, time spent on pages, referring URLs — collected automatically when you visit our website.
• Cookies and Tracking Data: See our Cookie Policy for detailed information.

2. How We Use Your Information

We use the information we collect to:

• Process and manage session bookings, memberships, and tournament registrations.
• Respond to enquiries and provide customer support.
• Send administrative communications (booking confirmations, tournament updates).
• Improve our website, services, and customer experience.
• Comply with legal and regulatory obligations.
• Maintain club safety and security records.

3. Sharing of Information

We do not sell, trade, or rent your personal information to third parties. We may share information with:

• Service Providers: Trusted third-party providers who assist us in operating our website and managing our business, bound by confidentiality agreements.
• Legal Authorities: When required by law, court order, or to protect our rights, safety, or property.

4. Data Security

We implement appropriate technical and organisational measures to protect your personal data from unauthorised access, alteration, disclosure, or destruction. However, no method of data transmission over the internet is 100% secure, and we cannot guarantee absolute security.

5. Data Retention

We retain personal data only for as long as necessary to fulfil the purposes described in this policy, or as required by law. Membership data is retained for the duration of the active membership and for one year after termination.

6. Your Rights

You have the right to:

• Access the personal data we hold about you.
• Request correction of inaccurate or incomplete data.
• Request deletion of your personal data where permissible.
• Withdraw consent for data processing at any time.

To exercise any of these rights, please contact us at supp@varkemi.com.

7. Third-Party Links

Our website may contain links to third-party websites. We have no control over their content or privacy practices and accept no responsibility for them.

8. Children's Privacy

Our services are not directed to individuals under the age of 13. We do not knowingly collect personal information from children under 13. If you believe we have inadvertently done so, please contact us immediately.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by posting the new policy on this page and updating the "Last Updated" date. We encourage you to review this policy periodically.

10. Contact Us

If you have questions or concerns about this Privacy Policy, please contact:

• Email: supp@varkemi.com
• Phone: +880 1711-224455
• Address: Road 11, Block C, Banani, Dhaka 1213, Bangladesh